Remsha Moghis
3 min readDec 24, 2020
See how AI chatbot can help in HR services.

Artificial intelligence makes a big difference in many functional areas of the business. Everything we look at we find advancement in it. AI keeps powerful day by day and makes things improve that impact on daily life and business as well. You can see AI in marketing & sales commonly, but now you can experience AI in HR services. As HR has many practices and they follow to stable the organization and fulfill the resources for the organization.

One of the areas that AI targets in HR services are recruitment where employers have to sort out a large pool of CVs. This is a long process where you find trouble to go through all the documents, then call for an interview to evaluate them. Do you know what, AI chatbot can do for you within a minute?

Source: Stratemis

Let’s discuss What Actually chatbot is.

A chatbot is an intelligent tool that assists you with text or voice messages to perform online conversations. To remain linked with their prospects, leads, and customers 24/7, businesses embed them into their sites, social media, and messengers.

A chatbot is a software that responds automatically to the users about the relevant query. It saves time and cut-down costs to hire lots of employees. For HR, chatbot works to simplify the recruitment process. Recruitment is an ongoing process that companies need to do it. And yes, many of the organizations have the same process.

Source: How Can Artificial Intelligence Help Improve Recruitment Agencies

There are many ways organizations announce vacant positions like different social platforms LinkedIn, Facebook, and different job portals, and gather CVs. Many people apply for the job and a long selection process is started. It takes months to hire that precious resource for the organization. With AI chatbot for recruitment purposes makes hiring easiest. Let’s see how!

Collecting applications

To come to an outdated hiring process, when candidates send CVs through email that takes too much time just to open the email. Or sometimes couldn’t be opened by the interviewer. Now, AI chatbot provides instant response by scanning the details as initial screening and responding to them in real-time. Chatbot itself questions the candidates and recognizes whether it is the best fit for the position or not. It saves time for the candidates as they don’t need to fill the lengthy forms again and again.

Pre-screening

If there is a big pool of candidates who are applying for the job and you can’t go through it, leave this task to the chatbot. Just tailored your recruitment chatbot like a pre-screener for different types of applications.

Interview scheduling

Once the pre-screening step is done, the next step will be scheduling interviews. 56 percent of recruiters spend more than the whole working day scheduling interviews for vacancies, as per the Cronofy Interview Scheduling Report. It reduces the workload as much as possible.

Enhancing employer branding

By using a new interface, it impacts the employer branding of your organization. Employer branding is one of the most important components that make your organization reputable. When your employees feel satisfied, they get motivated. Consequently, their performance is high and they feel happy employees that increase employees’ churn rate. Same for the candidates, if you treat well even if they are just interviewee, they surely feel-good vibes for your organization.

Conclusion

AI holds a good command of HR practices that is helpful for the organizations. Reduce workload and save a lot of time for the recruitment process. Helping candidates to find jobs easily and enhance employer branding.

Botsify provides a fully managed chatbot for recruitment that can be customized and trained by the time. You can embed chatbot for your website and have a great deal with it.

Remsha Moghis
Remsha Moghis

Written by Remsha Moghis

Remsha has a sound knowledge of digital marketing. Her expertise lies in creative content writing, social media marketing, managing administration and networks.

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